Contact for accessibility enquiries:
The Bromley Court Hotel Reception Team
0208 461 8600
reception@bromleycourthotel.co.uk
Welcome
At The Bromley Court Hotel, we are committed to ensuring all guests feel welcome, comfortable, and supported throughout their stay.
Set within landscaped gardens in Bromley, South East London, the hotel offers a range of accessible facilities and services for guests with varying mobility, hearing, visual, and dietary requirements.
As a historic property, some areas of the hotel have structural limitations; however, we are committed to supporting guests wherever possible and encourage guests to contact us prior to arrival to discuss individual requirements.
Our team is available 24 hours a day and will always do their best to accommodate individual needs and provide guidance on the most suitable facilities and access routes available.
At a Glance
- Step-free access is available to reception via the main entrance access route.
- Step-free access is available to the restaurant and bar via reception and lift access to the first floor.
- A ramp is available providing access from the restaurant and bar area to the gardens.
- Step-free access is available from the main reception area to the Wellington Suite and Darwin Suite.
- Step-free access to the Bowie, Hendrix, Macmillan and William Pitt rooms is available via the middle entrance.
- Lift access is available to guest bedroom floors.
- Accessible toilets are available on both the ground and first floors.
- We have one fully accessible bedroom.
- Hearing loops and Deaf Gard emergency alarms are available upon request.
- Staff are available 24 hours a day.
- Assistance dogs are welcome with prior notice.
Before Your Stay
If you have any accessibility requirements or questions regarding the suitability of the hotel facilities, please contact our reception or reservations team prior to arrival.
We will always do our best to accommodate individual needs and provide guidance on the most suitable rooms, facilities, and access routes available.
Telephone: 0208 461 8600
Email: enquiries@bromleycourthotel.co.uk
Getting Here
Bromley Court Hotel
Bromley Hill
Bromley
Kent
BR1 4JD
Travel by Public Transport
- Bromley South, Bromley North, Lewisham, and Catford stations provide convenient rail access.
- Local buses stop near the hotel.
- Taxi services can be arranged through reception.
Parking
- Complimentary parking is available on-site.
- Accessible parking bays are located close to the main entrance.
- A drop-off point is available at reception.
- Assistance with luggage is available upon request.
- Routes from accessible parking to reception are step-free and well lit.
Arrival
- The main hotel entrance includes steps.
- Step-free access is available via an accessible entrance.
- Reception flooring is suitable for wheelchair access.
- Seating is available within the reception area.
- Entrance areas are well lit.
- An accessible toilet is available on the ground floor.
Getting Around Inside
Lifts
- Lift access is available to all guest bedroom floors and the restaurant level.
- Access width through lift doors is width 83 cm
- Internal lift size is width 135 cm by depth 98 cm
Corridors and Public Areas
- Corridors are well lit throughout the hotel.
- Several public areas and guest routes are suitable for wheelchair access.
Restaurant and Bar
- Step-free access is available via reception and lift access to the first floor.
- A ramp is available providing access from the restaurant and bar area to the gardens.
- Staff are available to assist if required.
- Table service assistance is available upon request.
- The restaurant can accommodate a range of dietary requirements.
Conference and Event Spaces
Wellington Suite
- Step-free access is available from the main reception area.
- A ramp is available providing garden access from the Wellington Suite
Darwin Suite
- Step-free access is available from the main reception area.
Bowie, Hendrix, Macmillan and William Pitt Rooms
- Step-free access is available via the middle entrance.
Bedrooms
- All bedrooms are ensuite.
- All bedrooms include television with subtitle functionality, telephone, tea and coffee making facilities, and Wi-Fi access.
- Non-allergenic bedding is available upon request prior to arrival.
- Mini fridges are available upon request prior to arrival.
- Additional lighting can be provided upon request.
- All bedrooms are non-smoking.
Accessible Bedrooms
- One fully accessible bedroom is available.
- One additional bedroom includes a wet room, wider doorway access, and lower sink.
- Several bedrooms include walk-in shower cubicles with a small lip/step.
- Furniture adjustments may be possible upon request.
Dining
- We can cater for gluten free, vegetarian, vegan, lactose free, and nut free dietary requirements.
- For afternoon tea and specialist dietary requests, we recommend providing at least 24 hours’ notice where possible.
- Meals can be adapted or cut up for ease of eating upon request.
- 24-hour in-room dining is available.
Gardens and Outdoor Areas
- The hotel gardens are accessible by wheelchair.
- Pathways are primarily paved.
- Accessible seating is available throughout the grounds.
- Step-free routes are available to several outdoor areas.
Hearing and Visual Assistance
Hearing Support
- Hearing loops are available upon request.
- Deaf Gard emergency alarms are available upon request.
- Fire alarms include audible alarms and flashing lights.
Visual Support
- Public areas are generally well lit.
- Additional lighting can be provided in bedrooms where required.
- Some areas of the hotel feature softer ambient lighting.
Emergency Procedures
- Emergency evacuation procedures are in place for guests requiring assistance.
- Guests requiring assistance during evacuation are encouraged to notify reception on arrival.
- Staff are available 24 hours a day to assist guests if required.
Assistance Dogs
- Assistance dogs are welcome with prior notice.
Customer Care Support
Our team is committed to providing a welcoming and inclusive environment for all guests.
If you have any accessibility requirements or questions regarding the suitability of the hotel facilities, please contact our reception team who will be happy to assist.
Telephone: 0208 461 8600
Email: enquiries@bromleycourthotel.co.uk
Guide last updated: May 2026
