Receptionist

We are looking for a friendly, professional, and customer-focused Receptionist to join the front-of-house team at The Bromley Court Hotel.

Set within beautifully landscaped gardens, The Bromley Court Hotel is an independent hotel with 111 well-appointed bedrooms, 9 conference and banqueting spaces catering for 10 to 180 guests, The Garden Restaurant, and two inviting public bars. We pride ourselves on delivering warm hospitality and excellent guest experiences.

Key Responsibilities

• heck in and out of guests
• Assist guests at the front desk, ensuring a welcoming atmosphere.
• Manage phone calls and inquiries with professionalism and courtesy.
• Perform administrative tasks such as data entry and maintaining records.
• Utilize Microsoft Office and Google Suite for document preparation and communication.
• Handle reservations and check-ins efficiently, leveraging hotel experience to enhance guest satisfaction.
• Maintain an organized front desk area and assist with clerical duties as needed.

About You

You MUST have experience as a hotel receptionist preferably having used Guestline. Also, a passion for hospitality

You will working 5 days out of 7. You will need to be flexible and be able to work either:

7 AM – 3:30 PM – early shift or

2:30 PM – 11.00 PM – late shift

This is an exciting opportunity to join our team at Bromley Court Hotel.

Equal Opportunities:
We welcome applications from all backgrounds and are committed to creating an inclusive environment for all employees.

Job Type: Full-time

Pay: £27,000.00 per year

Please submit your CV to apply for this role.